Twitter overestimated user numbers by up to 2 million, for three years

Twitter overestimated user numbers by up to 2 million, for three years

Twitter overestimated user numbers by up to 2 million, for three years

The microblogging site also grew its average daily active users (DAUs) by 14 per cent compared to the previous year, meaning its DAU base has seen double-digit growth in each of the last four quarters.

To the social media icon's credit, this admission wasn't the result of an investigative journalist poking their nose into the company's operations but an acknowledgment in its latest quarterly earnings report, released today. Worryingly for the company, its USA advertising revenues fell 11% compared to the same period previous year, although this was more than offset by booming worldwide advertising advertising revenues, which grew by 6%.

That quarter was actually 318m, 1m fewer than previously reported.

Twitter said that it had discovered monthly user numbers had wrongly included numbers from third-party applications that used a software-development program Digits.

"Due to this, Twitter lowered the number of active users for the first and second quarter of this year and by one million for the fourth quarter of year 2016".

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Its monthly active user base rose slightly to 330 million, roughly in line with forecasts.

"This quarter we made progress in three key areas of our business: we grew our audience and engagement, made progress on a return to revenue growth, and achieved record profitability", Twitter CEO Jack Dorsey said in a statement.

The company took in $590 million in revenue, which is down four percent from a year ago but still $3 million more than analysts expected.

Wall Street rejoiced at Twitter's performance-company stock was up almost 15 percent in morning trading. The company revised their recent user count for the past three quarters by 1 million to 2 million but stated that they do not possess user data further back than that. Users of those third-party applications were able to send authenticated messages via SMS through Twitter's systems, but that didn't relate to activity on the Twitter platform, according to the company's explanation.

The earnings report also addressed Twitter's ongoing problems with harassment. "We'll be taking a more aggressive stance on our abuse rules and on how we enforce them". The company believes that changes to the platform, making it easier to use, and more exposure from global events, account for the gain in new users.

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