HP recalls computer batteries due to fire and burn hazards

HP recalls computer batteries due to fire and burn hazards

HP recalls computer batteries due to fire and burn hazards

HP has announced a recall on batteries in select notebook and mobile workstations sold in recent years.

Officials say the lithium-ion batteries can overheat, posing fire and burn hazards.

The batteries were sold with several products including HP ProBooks, the HPx360 310 G2, the HP Envy m6, the HP Pavilion x360, the HP 11, HP ZBook Mobile Workstations and HP ZBook Studio G4 Mobile Workstations. "We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries".

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HP says they have received eight reports of battery packs overheating, melting, or charring. That might sound like a small percentage, but given how many devices HP shifts in a year, it's still likely to be a fairly substantial figure.

The batteries were also sold as accessories or provided as replacements through HP, or an authorized HP Service Provider.

Consumers are encouraged to immediately stop using these batteries and to visit the Health Canada website to recall the HP batteries to determine if their product is covered and to order another free battery, if applicable. We recently learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential safety concern. Impacted customers should put their laptops in "Battery Safety Mode" and turn in the batteries for replacement as soon as possible.

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