Update makes Google Assistant a conversationalist

Update makes Google Assistant a conversationalist

Update makes Google Assistant a conversationalist

The update is rolling out smart displays that are powered by Google Assistant.

Google isn't limiting its service to just one set of users: Businesses can benefit from Duplex by allowing customers to book through Google Assistant, while customers can call businesses to inquire about information or an appointment. Now, it also works on Smart Displays, like the Google Home Hub, and non-Google speakers, like the Insignia Smart Speaker.

With Continued Conversation enabled (users can toggle it on or off), it's possible to keep talking to the Assistant without having to say "Hey Google" before asking each question.

Ask about the weather for "today", for instance, and once Google Assistant has answered you can say something like "what about tomorrow?" straight away, with Continued Conversation ensuring the Assistant understands the context. On Smart Displays, a small Assistant icon appears in the upper left corner to let you know it's still listening.

Continued Conversation
The JBL Link View

At Duplex's core is a recurrent neural network, trained on a collection of anonymized phone conversation data; the RNN uses the output of Google's automatic speech recognition (ASR) tech, as well as other features. If you're not conformable with Google continuing to listen after you're done, you can disable the feature.

On Google Home speakers, the LEDs remain illuminated to tell you the speaker is still listening (it shuts off after a few seconds). It is available outside of the US, but you do need to use US English to get it to work.

It's also worth noting that users can end conversations immediately with the keywords "Thank you", "Thanks Google", or "I'm done".

The states where Duplex can be used are listed at a Google support page. You can also remove photos from the device easily with your voice. And for good reason: they're an example of incredibly useful and easy to use technology that can make everyday life better, even if just a wee bit.

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